Customer careFrequently asked questions
Clear answers.
Confident choices.
Product, ordering, delivery, return, and support information from STYLE FOOTWEAR LLC.
Measure first.
Protect with confidence.
Review each product's dimensions and intended surfaces before ordering. For complete purchase terms, see our shipping and return policy.
Shipping & returns →How do I choose the right product?
Start with the furniture-leg shape and exact dimensions, then confirm the floor surface and whether you need floor protection, furniture stability, or easier movement. Compare those details with the measurements and intended use on the product page.
Will one product work on every floor or furniture leg?
No. Compatibility depends on dimensions, furniture weight, installation, floor finish, and use. Confirm the fit, listed surfaces, and product instructions before full installation.
Are prices shown in U.S. dollars?
Yes. Product prices are shown in U.S. dollars. Shipping, applicable tax, any discount, and the final order total are confirmed before payment is requested.
How does the order-request process work?
Submitting an order request does not collect payment or charge you. We review product availability and confirm shipping, applicable tax, the final total, and the available payment step before accepting a paid order.
Where do you ship?
We serve eligible United States delivery addresses. Destination eligibility, available shipping methods, charges, and estimated timing are confirmed before payment.
How can I track an order?
When carrier tracking is available, it is sent using the contact information associated with the order. If you need help, contact us with your order number.
Can I change or cancel an order?
Contact us as soon as possible. We will make reasonable efforts to help, but a change or cancellation may not be possible after fulfillment or shipment begins.
What is the return window?
You may request a return within 30 calendar days after delivery. Eligible items must be unused, uninstalled, unaltered, complete, and in their original packaging. Contact us before sending a return so we can provide authorization and the correct return address.
What if an item arrives damaged, incorrect, or incomplete?
Contact us promptly with your order number, a description of the issue, the affected quantity, and photographs when available. Keep the item and packaging until we provide instructions.
How are approved refunds issued?
Approved refunds are issued to the original payment method within five business days after return inspection. The bank or card issuer may require additional time to post the credit.
How do I contact STYLE FOOTWEAR LLC?
Email cynthia@stylefootwear.org or call +1 267 379 8748. Include your order number when asking about an existing order, and never send complete payment-card details by email.